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We are a 100% owner-managed Swiss company based in Pfungen near Winterthur. Quality, service and trust are very important to us. That is why we meet all the standards of the Swiss Online Garantie and are members of the largest trade associations in Switzerland.
Your Benefits as a Customer
Swiss Online Garantie stands for...
- Right of return for consumers
- No additional costs: customs cleared and taxes included
- Returns within Switzerland
- Purchases in accordance with Swiss law
- Mediation by a neutral ombudsman
- Compliance with the VSV Code of Honour
We are a member of Handelsverband.swiss
As a customer, you benefit directly from the
Swiss Online Garantie. Our
membership in Handelsverband.swiss guarantees you secure online shopping with a reputable company. The association represents more than 330 online retailers, which account for around 60% of Switzerland's B2C online retail volume and 30% of the total parcel volume handled by Swiss Post.
